GPs and practice nurses collect and hold information that includes information about you, your health and the treatment and advice the doctor or nurse provide. Sometimes they record information about your home life and family if it is relevant to your health and healthcare management. Your GP practice also holds the information that is sent to them from other health services such as hospitals.
Within the practice, the staff work as a team and divide roles and responsibilities between them. This means it is likely members of the team, other than your doctor or nurse, may see your information in the course of their work. All of our staff are trained to handle your information properly and work according to the Data Protection Act.
GP practices in Southwark are taking part in a new NHS service that helps your GP to spot whether you need more help to manage your health. The service is called “risk profiling”. Risk profiling will allow your practice to search all of its patients’ records to identify patients that would most benefit from particular care or treatment.
The information will be seen only by qualified health workers involved in your care. NHS security systems will protect your health information and patient confidentiality at all times. If you don’t want your information being used in this way, or have any other concerns, please speak to your GP.
GP practices would like to improve how they communicate with you. If you provide them with your home telephone number, mobile phone number or email address, they may call, text or email you.
Your GP practice may use your information to help them to deliver more effective treatment to you, and to help them to provide you with proactive advice and guidance.
With your agreement, your GP may refer you to other services and healthcare providers, or they may work with other services to provide your care in the practice. Other services and health care providers will normally tell your GP surgery about the treatment they provide you and your GP or nurse will include this in your record.
Sometimes your practice shares information with other organisations that do not treat you, for example, the clinical commissioning group (see www. http://www.southwarkccg.nhs.uk). Normally, it will not be possible to identify you from this information. In exceptional circumstances, for example when required by law, court order or if we have specific concerns, we may share information about you with other authorities.
There are some national services like the National Cancer Screening Programme that collect and keep information from across the NHS. The is how the NHS knows when to contact you about services like cervical, breast or bowel cancer screening. Often you have the right not to allow these organisations to have your information. Please ask your GP or other practice staff about this or you can find out more about how the NHS holds and shares your information for national programmes at the NHS Choices Website: http://www.nhs.uk/NHSEngland/thenhs/records/healthrecord
Occasionally your GP practice works with researchers who would like to work with patients who could help them with their research. If your GP thinks you might be suited, they will write to you and ask if you would like to participate. Your practice will never pass on your details without your consent.
Download our Your Health Records Information.