Princess Street Group Practice
2 Princess Street

Important Information - Changes to our IT System in August and September

Dated: 9-Aug-16

Information for Patients

As part of the practice merger we will be making changes to our IT systems. When we do this, there will be an impact on some of the services we provide during the months of August & September. This information is to give you an overview of how our services will be affected during this period:

We will have no access to our clinical system from 1pm on the following dates:
  • Friday 19th August
  • Friday 9th September
  • Friday 23rd September
Booking Routine Appointments: You will not be able to book routine appointments from 1pm on the specified Friday until 8am on the following Monday.

New Registrations: We will be unable to process any new registrations on these dates and will aim to get any registrations processed no later than the proceeding Wednesday.

Repeat Prescriptions: If you are on regular medication please ensure that you order your prescription at least 4 days before you are due to run out. We will not be able to issue repeat prescriptions on these dates.

Clinical Services: As we will have no access to our clinical system on these dates, we will be providing an emergency service only on these afternoons.

You will be able to have access to a GP either over the telephone or face to face for urgent problems during this time. Please contact reception in the usual way.

We very much appreciate your patience and co operation.

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